Description
Job Description As a Principal Technical Writer you will be responsible for creating effective product documentation videos and tutorials in a fast-paced environment. You will work closely with software engineers UX designers and product managers and other doc team members to create great user-facing content. In the role of Principal Technical Writer you will be an influential member of the larger documentation team and will collaborate and excel within the team and cross-functionally. You will strive to create content that helps increase customer adoption of products and seek opportunities to improve existing content. Day-to-day Duties? Heres What Youll Be Doing Write highly technical content that describes the product functionality Compile and test online help Create project plans maintain schedules for specific projects and communicate documentation status to documentation manager or lead Develop tutorials to improve first user experience Work with the user experience team to deliver meaningful error messages and useful UI strings Contribute how-to articles knowledge base articles videos walkthroughs and other useful content Contribute to documentation team processes Edit documentation for completeness style and accuracy to ensure it reflects Informaticas commitment to quality Mentor new writers and less experienced writers Lead projects that might include other technical writers Key Essentials BA/MA/BS/MS or equivalent (engineering technical communications humanities social sciences) preferred Minimum 8+ years of relevant professional experience Excellent analytical and written communication skills Excellent leadership and project management skills Able to quickly learn technical information Able to meet deadlines and help others meet them Able to multitask prioritize and develop schedules Able to develop and fine-tune documentation processes Able customer requirements and incorporate them into the documentation Attentive to detail and accuracy is committed to excellence and owns and acts on quality What We d Like to See Knowledge of data management relational and/or No SQL database and cloud concepts. Experience with DITA XMetaL content management systems source control systems Jira and Confluence. Experience with Adobe Creative Cloud video software e-learning software and/or WalkMe.
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