Description

Interact with customers to provide and process information in response to inquiries, concerns and requests about courses. Promptly answer & support related chats. Lead conversation and successful closing Maintaining the Monthly target and achievement report documents. Achieving the monthly given revenue target. Customer Interaction / Relationship Follow up and make scheduled call backs to customers where necessary. Update customer information in the database during and after each call. Answers incoming customer calls regarding general inquiries, concerns, and requests. Increase the sale.

Role and Responsibilities

• 40 Words per minute should be the typing speed. Should have strong analytical skills. Graduates can apply (B.Tech, BCA, Bsc IT & CS, BE, B.B.A, M.B.A) Excellent command over English language with an ability to write concisely Follow predefined (as trained) support procedures and policies.