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Customer Retention - Non Voice

Tech Mahindra
  • Noida
Salary: ₹ 3,00,000 - 5,00,000 P.A

Description

A professional approach in making and answering calls, sending emails and Answering Chats and providing information about products and services, taking input of issues and their redressal thereof. Responsible to deliver high quality and productivity results that meet the identified targets Appropriate and timely follow-ups wherever required. Escalate unresolved queries to respective departments for accurate redressal

Role and Responsibilities

  • A professional approach in making and answering calls, sending emails and Answering Chats and providing information about products and services, taking input of issues and their redressal thereof. Responsible to deliver high quality and productivity results that meet the identified targets Appropriate and timely follow-ups wherever required. Escalate unresolved queries to respective departments for accurate redressal

Summary

Job Type : Full_Time
Designation : Customer Retention - Non Voice
Posted on : 21 October 2022
Department : BPO / Call Centre
Salary : ₹ 3,00,000 - 5,00,000 P.A
Qualification : Graduation Not Required
Work experience : 0 - 4 Years
Openings : 16
Email : [email protected]
Contact : 2066018100
Website : https://www.techmahindra.com/
Application End : 26 February 2023