Description

Date of Joining : 21-Nov-2022 About the Job Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Candidates will be responsible to resolve queries related to order, inventory, billing via Live Chat and ensure the customers are satisfied with the service offered. Ensure all the contacts are documented using the tracking tool.

Role and Responsibilities

• Date of Joining : 21-Nov-2022 About the Job Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Candidates will be responsible to resolve queries related to order, inventory, billing via Live Chat and ensure the customers are satisfied with the service offered. Ensure all the contacts are documented using the tracking tool.