Description
Facilitate the implementation and support of SAP SD
Perform detailed analysis of complex business process requirements and provide
appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs
Design, customize, configure and testing of SD
Identify gaps, issues and work around solutions
Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems
Handle changes or emergency transports as needed for high priority issues;
Document functional designs, test cases and results
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team
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