Description

Job Description - Gold Appraiser To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration. Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Ensure to call customers as per CRM leads and update in the system. Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Ensure strong follow up for interest collections to keep NPAs in control. Desired Candidate Profile - Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred. CTC upto 3 LacsIncentives extra - Best in the industry Job Description - Customer Care Executives Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL. Verify customers KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase customer base. Provide good customer service experience while pledging / releasing /interest payment transactions etc. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Adhere to standard operating procedure of the organization and maintain all important registers at branch level. Ensure strong follow up for interest collections to keep NPAs in control . Desired Candidate Profile - Fresher Candidates Preferred. Stipend upto 1.50 Lacs + Incentives extra - Best in the industry

Role and Responsibilities

• Job Description - Gold Appraiser To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of IIFL - KYC adherence. Verify customers KYC & complete online registration. Maintain the quality of portfolio by tracking & controlling the threshold IRR and prompt resolution of queries pre & post loan disbursal. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Ensure to call customers as per CRM leads and update in the system. Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and to generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Ensure strong follow up for interest collections to keep NPAs in control. Desired Candidate Profile - Candidate with minimum 1 Year of sales experience from Banking & Financial Services. Gold Loan background preferred. CTC upto 3 LacsIncentives extra - Best in the industry Job Description - Customer Care Executives Attend walk-In customers and address their issues w.r.t. Gold Loan process & various schemes offered at IIFL. Verify customers KYC & complete online registration. Provide after sales service to existing customers and obtain references from them to increase customer base. Provide good customer service experience while pledging / releasing /interest payment transactions etc. Ensure to bring in New Customers and maintain good relationship with existing customers for generating renewal & referral business. Participate in field-marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the catchment areas and generate leads of prospective customers. Drive cross-sell of other financial products to existing customers. Adhere to standard operating procedure of the organization and maintain all important registers at branch level. Ensure strong follow up for interest collections to keep NPAs in control . Desired Candidate Profile - Fresher Candidates Preferred. Stipend upto 1.50 Lacs + Incentives extra - Best in the industry