Description
Job description
Key Responsibilities:
1. Onboard enterprise customers for GST solutions delivered by Masters India
2. Support ongoing or new GST integration projects undertaken for enterprise customers.
3. Maintain highest standards of customer support to be provided
4. Follow up for resolution with DEV/QA team on the issues raised by the customer.
5. Continuous customer success approach with zero attrition to be ensured.
6. Resolving customer queries related to the product.
7. Completing tasks assigned by the reporting manager.