Description

Roles and Responsibilities Sales Management To proactively maintain regular engagement with key client contacts/doctor engagements in line with business expectations. Ensure delivery of KPIs including day to day service levels, customer experience, quality measures and compliance measures. Successfully delivering and managing peak trading period by optimizing resources. The continuous identification implementation of operational best practice through interaction with the wider team Identifying and highlighting further opportunities for services and process improvements Ability to demonstrate achievement of results e.g., business improvements, cost savings, P&L management Take targets and drive targets by coordinating with the Cluster sales manager Monitor doctor engagement activities and compliance on daily basis Monitor the referral management process, like onboarding, customer management, home care, billing, feedback. Business Analysis of B2B, corporate connects, Engage with non-activated doctors to get the business. Give insights to the business team for provision of high in demand products, feedback/enquiries of consumers, TAT on delivery of finished products. Invoicing to engaged partners (doctors, corporates, Camps,etc). Monitor the marketing campaign calendar, implementation and ensure the offers are uploaded in time to the billing portal. Effectively manage the camps that are conducted Gather training needs of users and new staff members and ensure the required training is imparted to the target staff in the requisite timeline. Effectively train executives for skill development on doctor engagement & sales. Authorities Accountable for achieving set Sales targets/Lead management/Doctor Engagement Responsible for end-to-end operations Lead a team of high-performance individuals Qualifications / Certifications Education: Postgraduate/Management certification etc.in Marketing/Retail Experience: Min 5 year of relevant experience. Skills & Abilities: Business Analytic and Team management Business Management Excellent leadership, people management, communication and influencing skills at a senior level People handling skills Problem-solving attitude Effective Communication written and verbal Working conditions Open to work with internal team and clients across the locations as per organizational requirements. Technical / Physical requirements Job location: Hyderabad/Banglore/Pune Timings: General shift (9:30 am to 6 pm) Workdays: 6 days a week Required Languages: English / Hindi Direct reports Customer sales representatives at Hub Contact Centre Executive at Hub Team Leads Working conditions Open to work with internal team and clients across the locations as per organizational requirements. Technical / Physical requirements Job location: Hyderabad/Banglore/Pune Timings: General shift (9:30 am to 6 pm) Workdays: 6 days a week Required Languages: English / Hindi Direct reports Customer sales representatives at Hub Contact Centre Executive at Hub Team Leads Contact Details: Sneha-9154731752 [email protected]

Role and Responsibilities

• Roles and Responsibilities Sales Management To proactively maintain regular engagement with key client contacts/doctor engagements in line with business expectations. Ensure delivery of KPIs including day to day service levels, customer experience, quality measures and compliance measures. Successfully delivering and managing peak trading period by optimizing resources. The continuous identification implementation of operational best practice through interaction with the wider team Identifying and highlighting further opportunities for services and process improvements Ability to demonstrate achievement of results e.g., business improvements, cost savings, P&L management Take targets and drive targets by coordinating with the Cluster sales manager Monitor doctor engagement activities and compliance on daily basis Monitor the referral management process, like onboarding, customer management, home care, billing, feedback. Business Analysis of B2B, corporate connects, Engage with non-activated doctors to get the business. Give insights to the business team for provision of high in demand products, feedback/enquiries of consumers, TAT on delivery of finished products. Invoicing to engaged partners (doctors, corporates, Camps,etc). Monitor the marketing campaign calendar, implementation and ensure the offers are uploaded in time to the billing portal. Effectively manage the camps that are conducted Gather training needs of users and new staff members and ensure the required training is imparted to the target staff in the requisite timeline. Effectively train executives for skill development on doctor engagement & sales. Authorities Accountable for achieving set Sales targets/Lead management/Doctor Engagement Responsible for end-to-end operations Lead a team of high-performance individuals Qualifications / Certifications Education: Postgraduate/Management certification etc.in Marketing/Retail Experience: Min 5 year of relevant experience. Skills & Abilities: Business Analytic and Team management Business Management Excellent leadership, people management, communication and influencing skills at a senior level People handling skills Problem-solving attitude Effective Communication written and verbal Working conditions Open to work with internal team and clients across the locations as per organizational requirements. Technical / Physical requirements Job location: Hyderabad/Banglore/Pune Timings: General shift (9:30 am to 6 pm) Workdays: 6 days a week Required Languages: English / Hindi Direct reports Customer sales representatives at Hub Contact Centre Executive at Hub Team Leads Working conditions Open to work with internal team and clients across the locations as per organizational requirements. Technical / Physical requirements Job location: Hyderabad/Banglore/Pune Timings: General shift (9:30 am to 6 pm) Workdays: 6 days a week Required Languages: English / Hindi Direct reports Customer sales representatives at Hub Contact Centre Executive at Hub Team Leads Contact Details: Sneha-9154731752 [email protected]