Description
Design, implement and integrate solutions e.g., ServiceNow focusing on:
Governance, Risk Compliance from both IT and Enterprise perspectives
Security Incident Management
Vulnerability Management
Vendor Risk Management
Business Continuity Management
Drives standardization and best practice platform management, enabling you to focus on value delivery.
Institute technical governance to optimize platform performance and minimize long-term technical risk.
Build a platform team focused on delivering value and innovation.
Helps develop standards and practices for maintaining the ServiceNow architecture model
Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices.
Guides ServiceNow Platform design, including considerations for integration and performance
Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices
Offers guidance on prototyping and accelerating time from design to deployment
Provides technical guidance in platform development and platform- wide solutions
Advises on configuration and coding standards and Supports remediation of configurations not aligned to ServiceNow best practices
Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan.
Contribute to the overall messaging and positioning of the Security Office Active participation in Security Industry forums, communities and standards organizations, Lead security conversations Escalation point for Security Incidents investigations
Participation in discussions presentations with Partners and Customers
Investigate and understand cloud threats
Work with internal teams to resolve security issues arising from investigations and incidents and conduct post mortems to ensure issues are properly remediated
Propose develop structural/design changes to advance the security posture of ServiceNow
Preferred Skills: What skills do you need
Bachelor s degree in Information Technology, Business Administration or related field
10+ years experience leading and implementing SNOW HRIS solutions
Experience and understanding of security and security implementation within Workday; managed Workday Access Control projects
Advanced MS Excel Skills (formulas, pivot tables, v lookups) and MS Office Skills
Demonstrated experience managing complex multi-year projects globally
Ability to operate successfully in a matrix environment, working across multiple functions globally
Exposure and experience in HR functions, processes and / or HR shared services teams.
Strong customer orientation and service driven mentality
Excellent intercultural communication skills, ability to engage at various levels within the organization
Keen process focus, ability to organize diverse activities into structured processes a systems orientation
Strong hands-on and can-do mentality. Independent Process focused approach.
Ability to function in matrix environments, multiple stakeholders with an adaptive mindset and cross-cultural sensitivities
Strong stakeholder management Skills
Customer-centric mindset
Excellent presentation and communication skills (E.G., strong customer-facing skills)
Excellent collaborator and teammate; ability to foster and feed off co-workers
Ability to articulate complex issues to peers, executives, and customers
Self-motivated and driven ability to perform and excel with little supervision.