Description

Manage the Health Plan's Information Systems policies to assure the development and implementation of data processing, computer operations and related functions (communications, office systems, production activities, etc.) As a member of the management team, participates in coordinating the strategic plan with the development of information systems. Provide on-going analysis and planning of information systems. Making decisions for changes, upgrades, and new projects to facilitate meeting the dynamic business needs.

Role and Responsibilities

• The essential functions include, but are not limited to the following: Evaluates business needs, objectives, and goals by researching available products and designating procedures to best meet those needs. Maintains awareness of changing trends and regulations and acts as required. Develops implementation plans for new projects by coordinating process with project leader. Provides well-defined plans including procedures, deadlines, and accountability. Develops an annual budget by providing justification when needed. Reviews and compares actual results to planned budgetary performance, preparing reports reflecting those results. Develops configuration and performance standards. Implements and monitors controls to ensure such maintenance. Develop and maintain a Disaster Recovery Plan Reviews periodically department procedures, staffing and equipment for maximum efficiency while controlling costs. Makes purchasing decisions based on bid pricing provided by monitoring accurate records maintenance. Coach and direct staff in operational activities to ensure compliance with departmental goals, objectives, and budget. Conduct Team meetings in accordance with overall strategy. Direct the department's personnel administration activities including job assignment, training, performance evaluation, and compensation review. Ensures technology utilization providing a fast, accurate, and secure method to access information in a highly efficient and effective manner. Ensures service support in a professional, courteous, and timely manner.