Description
We are hiring Salesforce Administrator/ Senior Salesforce Administrator/ Manager Salesforce Administrator/ Team Lead Salesforce Administrator for Remote/ Hybrid Pan India Location
5 days working
Job Title: Salesforce Administrator
Job Description:
We are seeking a talented and motivated Salesforce Administrator to join our sales and customer relationship management team. As a Salesforce Administrator, you will play a crucial role in managing and optimizing our Salesforce platform to support our sales and marketing activities. Your expertise in Salesforce configuration, customization, and data management will contribute to the success of our sales processes and customer engagement.
Responsibilities:
- Configure, customize, and maintain the Salesforce platform to meet the needs of our sales and marketing teams.
- Collaborate with cross-functional teams to understand business requirements and translate them into Salesforce solutions.
- Create and manage custom objects, fields, layouts, and workflows to support sales and marketing processes.
- Design and implement automation processes using Salesforce automation tools such as Process Builder, Workflow Rules, and Flows.
- Ensure data integrity and accuracy in Salesforce by managing data imports, deduplication, and ongoing data cleansing activities.
- Develop and maintain reports and dashboards to provide visibility into sales performance and key metrics.
- Collaborate with sales and marketing teams to optimize lead management, opportunity tracking, and pipeline management processes.
- Provide user support and training to sales and marketing teams on Salesforce functionality and best practices.
- Stay up-to-date with Salesforce releases and new features, evaluating their potential impact and recommending enhancements.
- Assist in the implementation of integrations between Salesforce and other systems, ensuring data synchronization and process automation.
- Support system upgrades, testing, and deployment activities, following best practices and change management processes.
- Document Salesforce configurations, processes, and procedures, ensuring clear and comprehensive documentation.
Qualifications:
- Bachelor's degree in Business, Computer Science, or a related field.
- Proven experience as a Salesforce Administrator or in a similar role, with a strong understanding of Salesforce configuration and customization.
- Salesforce Administrator certification (ADM-201) is highly desirable.
- Familiarity with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud.
- Strong understanding of sales and marketing processes and familiarity with CRM concepts.
- Proficiency in Salesforce administration, including creating custom objects, fields, and workflows.
- Experience with Salesforce automation tools such as Process Builder, Workflow Rules, and Flows.
- Knowledge of data management best practices, including data imports, deduplication, and data cleansing.
- Strong analytical skills and the ability to translate business requirements into Salesforce solutions.
- Excellent problem-solving and troubleshooting skills, with the ability to resolve user issues and identify opportunities for improvement.
- Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
- Attention to detail and a focus on delivering high-quality work.
- Experience with Salesforce Lightning and familiarity with Apex and Visualforce development is a plus.
Remote Pan india,Hybrid, Delhi, gurugram, gujarat
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