Description
Purpose
The functional consultant takes up the responsibility of understanding business requirement, interaction with stakeholders from business domains whenever required,takes end to end ownership to provide quality solutions as per business requirement. Critical Drivers for Success (critical factor or activity required for ensuring the success of a role)
1. Incidents, Problems & Service request resolution adhering to SLA
2. Implementation of system change requests and releases.
3. Perform Root cause analysis & Impact assessments.
4. Understanding, analysis and timely resolution of issues faced during Project Deployment / support cycles
5. Test case / test data preparation and testing of application & change releases.
6. Document day to day tasks and related processes to prepare a knowledge base of support activities
7. Requirement understanding & data gathering
8. Interface & Monitoring
9. Good experience on Project Rollouts
10. Specify and document change requests (Business process specification)
Areas of Responsibility: (Tick whichever is applicable)
Through Understanding of respective Business Domains
Through Understanding of Incident, Problem, Change and Release management processes Through understanding of application architecture, deployments, monitoring, health checks Reporting for all the weekly tasks in form of accurate and detailed reports.
To Communicate Business Stakeholders time to time on progress of tasks
Role Specification / Entry Criteria's:
Knowledge and Skills , exposure (Should have learned during the course of the job.) SAP SD / LE
Defining the pricing procedure, Condition types, Access sequences, Condition Tables and pricing Procedure determination
Complete OTC cycle, Sales business process scenarios
Material master and Customer master, Bill Of Material, Sales Documents,
Maintaining Partner Determination Procedure
Condition Exclusion, Condition supplement
All output types related to Sales, Delivery and Billing documents.
Defining the Shipment pricing procedure, Condition types, Access sequences, Condition Tables and Shipping Price Determination Procedure; Shipment Cost Settlement
Proficient in all areas of Shipping / LE including Picking, Shipping & Carrier determination, Packing, Route management, STO's and Exports.
Integration of Shipment Process in ECC with EWM, Transportation Unit, Goods Issue
Shipment output types related to Shipping documents.
Basic knowledge of SAP-ABAP , Debugging skills
Ensure high quality documentation of the solutions.
Technical Competencies (Required)
Understanding of ITIL & CMMI Level 3 process, documentation
Basic ABAP knowledge & debugging skills
Should be able to work independently
Should ensure knowledge documentation
May have to co-ordinate and communicate directly with client/Business users as per the job requirements
Should ensure solution quality of tickets
Good understanding of different Configuration management tools, branching & merging concepts
Ability to prioritize the work as per the project needs
Technical Competencies (Desired)
SAP ECC 6.0; SAP 4 HANA Sales, TM
Behavioral Competencies (Rating as per VW Academy
Customer Orientation - Expert
Economic Awareness - Expert
Problem Solving - Expert
Organization and planning - Expert
Team Skills (agile methodology and self sufficiant teams) - Expert
Communication Skills -Expert
Asserting & Persuasive Skills- Expert
Motivating Employees -Expert