Description

A customer champion who seeks to learn about peoples lives and find viable opportunities to make them better A decisive leader who models constructive behavior, fosters healthy debate, and works towards productive outcomes A self-starter who proactively rallies others to develop solutions to cross-cutting problems, turning challenges into opportunity An influencer who operates beyond their swim lane and scales impact through trust, collaboration, agreements, and compromise A data-driven and critical thinker who is comfortable moving between strategy and executional realities A doer who embraces progress over perfection, acts with urgency, and turns ideas into actions that move the business forward everyday A risk-taker who can evaluate hard trade-offs, distill clarity from ambiguity, and make decisions with incomplete information A mentor who helps team members improve their craft, explore their aspirations, and support their path to achieve their goals A learner who understands that no matter how much you know, there is always more to learn, relearn, or even unlearn What Youll Own Partner with product managers and leaders to understand the product vision and strategy and execute on the roadmap; enable the product to deliver business goals and support customer needs Understand how our GTM strategy impacts the product; manage releases and support GTM enablement Gain a deep understanding of customers and their needs; champion voice of customer in developing product requirements Support Sales, Customer Success, and Support teams with customer issues Prioritize product development based on business goals; distill the product roadmap into workable chunks Develop clear user stories and acceptance criteria to drive delivery and validation in partnership with design Collaborate with engineering to oversee execution; complete product delivery scope on time and manage project plans Groom and maintain an organized development backlog with the team Regularly communicate status updates Experience Youll Need 0-1 years experience working with product and engineering teams to formulate a plan of action for an initiative Successful track record of developing products or services within deadlines

Role and Responsibilities

• A customer champion who seeks to learn about peoples lives and find viable opportunities to make them better A decisive leader who models constructive behavior, fosters healthy debate, and works towards productive outcomes A self-starter who proactively rallies others to develop solutions to cross-cutting problems, turning challenges into opportunity An influencer who operates beyond their swim lane and scales impact through trust, collaboration, agreements, and compromise A data-driven and critical thinker who is comfortable moving between strategy and executional realities A doer who embraces progress over perfection, acts with urgency, and turns ideas into actions that move the business forward everyday A risk-taker who can evaluate hard trade-offs, distill clarity from ambiguity, and make decisions with incomplete information A mentor who helps team members improve their craft, explore their aspirations, and support their path to achieve their goals A learner who understands that no matter how much you know, there is always more to learn, relearn, or even unlearn What Youll Own Partner with product managers and leaders to understand the product vision and strategy and execute on the roadmap; enable the product to deliver business goals and support customer needs Understand how our GTM strategy impacts the product; manage releases and support GTM enablement Gain a deep understanding of customers and their needs; champion voice of customer in developing product requirements Support Sales, Customer Success, and Support teams with customer issues Prioritize product development based on business goals; distill the product roadmap into workable chunks Develop clear user stories and acceptance criteria to drive delivery and validation in partnership with design Collaborate with engineering to oversee execution; complete product delivery scope on time and manage project plans Groom and maintain an organized development backlog with the team Regularly communicate status updates Experience Youll Need 0-1 years experience working with product and engineering teams to formulate a plan of action for an initiative Successful track record of developing products or services within deadlines