Description
Atleast 4+yrs experience in Service Cloud, should have been part of 2-3 implementations.
Integration experience is mandatory.Salesforce service cloud certificate is required.LWC experience is a plusGood knowledge on Case managementMilestonesEntitlementsOmni channel routingGood Knowledge on Integrations - tools such as (Mulesoft, Skyvia, RestSoap user interface for Data and API Integration).Hands on experience on Apex coding and LWCGood Salesforce Admin skills.Exposure to CRMAEinstein Analytics is an added advantage.Directly work with customer counterparts and support during U.S time zone.Need to be individual contributor with consultant mindset.Assertive and Delivery Mindset.Requirements :Location: Chennai | Hyderabad | RemoteNotice Period: Immediate to 15 DaysContract Duration: 6-12 MonthsBenefits : Career Growth
Role: Software Development - Other
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development