0 - 1 years of content analyst experience
The candidate must be flexible with 18*5, rotational shift timings. The shift starting time
can be late night/early morning.
Excellent command of English language
Excellent written professional communication skills (Email etiquettes)
Good interpersonal skills and decision-making capabilities
Good analytical skills
Expertise in MS office tools – Excel, Word and PowerPoint
Expertise in web browsing & keyword searching
Must be flexible to work on Public Holidays
Self-directed, adaptable to changes in the work environment/rules/directions
Good team with professional attitude and service orientation
Should be able to work with min. supervision
Escalate issues requiring high-level expertise to expert teams/individuals and get a
resolution for the partner
Liaise between partners and various internal teams/individuals while working to get
answers or resolution to partner queries/issues
Work on various ad-hoc projects requiring reaching out to partners through email and
review large amounts of data/info while exceeding the quality and productivity targets
Identify and share partner feedback with the relevant individuals/teams through
appropriate internal channels in place
Assist team/ops management identify and analyze opportunities to optimize and
develop processes & tools for improving internal efficiency and partner experience
Track performance status, metrics, etc of various tasks undertaken
What We Offer:
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!