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Customer Success Associate

Sysfore Technologies
  • bangalore
Salary: 1.5-5.5 Lacs P.A.

Description

Greetings from Kraft Bpo Solutions HR Team !! Contact person : HR Monica @ 9901455419 | [email protected] Role : Associate / Sr.associate About Kraft Role & responsibilities Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables. Prioritize unpaid claims for calling according to the length of time it has been outstanding. Experience range 1-5Yrs and itss complete US Shift.(5.30PM-2:30AM) Call insurance companies directly and convince them to pay the outstanding claims. Check the relevance of insurance info offered by the patient. • Evaluate unpaid insurance claims. Call insurance companies and check on the status of claims.. Transfer the outstanding balance to the patient of he/she doesnt have adequate insurance coverage. If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB). Make corrections to the claim based on inputs from the insurance company. Preferred candidate profile Good organizational skills to implement timely follow-up. Ability to multi-task. • Willingness to work in night shifts and weekends. Excellent verbal and written communication skills. • Strong reporting skills. Ability to follow established work schedule. Ability to follow instructions precisely. Ability to work autonomously and as part of a team. Computer savvy. • A knack for tact and diplomacy. Salary : 1.5 - 5.5 LPA + Incentives Looking for immediate Joiners and with min 10 to 15 days of Notice period Requirements Two way cabs will be provided Need to be flexible for rotational and night shifts 5 days working (Sat - sun ) Fixed off Qualification : 10+2 or Graduates completely WFO there is no WFH Need to be flexible to relocate to Bangalore Venue : AVS Layout, Koramangala, Bengaluru, Karnataka 560095 Kindly mention "HR Monica " on your Resume once you walk - in for the Interview at the office

Role and Responsibilities

  • Greetings from Kraft Bpo Solutions HR Team !! Contact person : HR Monica @ 9901455419 | [email protected] Role : Associate / Sr.associate About Kraft Role & responsibilities Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables. Prioritize unpaid claims for calling according to the length of time it has been outstanding. Experience range 1-5Yrs and itss complete US Shift.(5.30PM-2:30AM) Call insurance companies directly and convince them to pay the outstanding claims. Check the relevance of insurance info offered by the patient. • Evaluate unpaid insurance claims. Call insurance companies and check on the status of claims.. Transfer the outstanding balance to the patient of he/she doesnt have adequate insurance coverage. If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB). Make corrections to the claim based on inputs from the insurance company. Preferred candidate profile Good organizational skills to implement timely follow-up. Ability to multi-task. • Willingness to work in night shifts and weekends. Excellent verbal and written communication skills. • Strong reporting skills. Ability to follow established work schedule. Ability to follow instructions precisely. Ability to work autonomously and as part of a team. Computer savvy. • A knack for tact and diplomacy. Salary : 1.5 - 5.5 LPA + Incentives Looking for immediate Joiners and with min 10 to 15 days of Notice period Requirements Two way cabs will be provided Need to be flexible for rotational and night shifts 5 days working (Sat - sun ) Fixed off Qualification : 10+2 or Graduates completely WFO there is no WFH Need to be flexible to relocate to Bangalore Venue : AVS Layout, Koramangala, Bengaluru, Karnataka 560095 Kindly mention "HR Monica " on your Resume once you walk - in for the Interview at the office

Summary

Job Type : Full_Time
Designation : Customer Success Associate
Posted on : 22 September 2023
Department : Customer Success, Service & Operations
Salary : 1.5-5.5 Lacs P.A.
Qualification : UG: Graduation Not Required
Work experience : 1 - 5 years
Openings : 20
Email : [email protected]
Contact : 8041105555
Website : https://www.sysfore.com/contact-us.aspx
Application End : 8 November 2023

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