Description

Job Description: We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use and easier to understand. Responsibilities Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Recommend and implement best practices for cohesive documentation across all mediums - in-product help, online support, product documentation, developer and implementation guides Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text, online help, developer guides, implementation guides, product documentation and API documentation Create tutorials to help end-users use a variety of applications Utilize feedback from internal teams and customers to continuously improve documentation; manage updates and revisions to all documentation Create and maintain the information architecture Requirements 1-2 years experience in technical writing for enterprise software products, preferably for B2B SaaS products Experience developing in-product help documentation, tutorials as well as traditional online/print product documentation Experience creating developer, implementation and administration guides Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Experience maintaining content repository, optimizing content development to maximize reuse and minimize maintenance/duplication Excellent written and verbal communication skills in English Strong working knowledge of Microsoft Office, Google docs, Confluence, Jira Familiarity with Agile/Scrum software development Employment Type Full Time, Permanent Education: UG: Any Graduate PG: Any Postgraduate *University degree in Computer Science, Engineering or equivalent preferred

Role and Responsibilities

• Job Description: We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use and easier to understand. Responsibilities Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Recommend and implement best practices for cohesive documentation across all mediums - in-product help, online support, product documentation, developer and implementation guides Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text, online help, developer guides, implementation guides, product documentation and API documentation Create tutorials to help end-users use a variety of applications Utilize feedback from internal teams and customers to continuously improve documentation; manage updates and revisions to all documentation Create and maintain the information architecture Requirements 1-2 years experience in technical writing for enterprise software products, preferably for B2B SaaS products Experience developing in-product help documentation, tutorials as well as traditional online/print product documentation Experience creating developer, implementation and administration guides Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Experience maintaining content repository, optimizing content development to maximize reuse and minimize maintenance/duplication Excellent written and verbal communication skills in English Strong working knowledge of Microsoft Office, Google docs, Confluence, Jira Familiarity with Agile/Scrum software development Employment Type Full Time, Permanent Education: UG: Any Graduate PG: Any Postgraduate *University degree in Computer Science, Engineering or equivalent preferred