Description

Role & responsibilities Perform Technical Writing for all Cybersecurity products, processes, controls, and services for technical and non-technical audiences Support and collaborate with Cybersecurity personnel/teams to provide technical writing, documentation guidance, and support Create high-quality technical architecture documents with visually creative and appealing images (e.g., schematics packages) Create, publish, and maintain document templates to ensure content, format, syntax, and aesthetic consistency Proofread and edit written content with minimal supervision to ensure that simple language is used to express complex ideas for a wide range of technical areas Gather information, interview subject matter experts (SMEs) and stakeholders, and translate to the appropriate documents Brainstorm, plan, and create error-free professional documentation for a wide range of audiences; knowledge levels of cyber, engineering, and IT processes must be communicated to the reader in non-complex terminology Design documents with a range of charts, infographics, photo images, screenshots, diagrams, headings, and lists Use research and evaluation methods to generate publications that clearly and concisely express complicated technical topics Establish and maintain the SharePoint Document Repository structure and libraries Ensure Security Release Management services are completed on time with a high level of quality and accuracy Govern, facilitate, and lead SRM processes, workflows, and tools such as intake, prioritization, coordination, documentation, and reporting Maintain and add to the existing Confluence space content Develop articles and content for the monthly department newsletter Continually develop, refine, and maintain automate SRM processes and procedures Partner with other related functions outside of Cybersecurity, as needed, to execute on Cyber goals, objectives, projects, etc. Be self-motivated and able to work independently without supervision Able to adapt to changing priorities and deadlines Experience analyzing cybersecurity competitors strategies and offerings Strong analytical and critical thinking skills Additional duties as assigned Preferred candidate profile Required Experience Bachelors degree in Technical Writing, Technical and Scientific Communication, Computer Science, Information Technology, or related field 4+ years technical writing experience (e.g., creating standard operating procedures, editing documents, creating document templates, managing document repositories, etc.) in American English 3+ years’ experience in Cybersecurity content writing Must be able to write clearly with no American grammatical or punctuation errors. Exceptional documentation skills with a high attention to quality and detail. Exceptional verbal and written technical communication skills Strong knowledge of cybersecurity concepts & documentation best practices Demonstrated ability to quickly learn and understand complex software, hardware, and information security terminology, tools, processes, and concepts, and communicate this in understandable business terms 2+ years of Microsoft O365 including SharePoint, Word, Visio, PowerPoint, Excel, and OneNote 2+ years of Information Security or related IT experience 2+ years’ experience with document management software (e.g., SharePoint) 1+ years’ experience supporting Agile teams 1+ years’ experience using Snagit 6 months’ experience developing high-quality pages and content in Confluence Preferred Experience Experience interviewing and working with technical professionals to understand the subject content Exceptional interpersonal and relationship building skills, especially with engineers, developers, and architects Experience with Photoshop and/or web design is a plus Advanced skills related to O365/Microsoft Office suite (e.g., Word, Visio, PowerPoint, Excel, and SharePoint) Strong analytical and critical thinking skills Demonstrated ability to work effectively under pressure to meet tight deadlines Demonstrated ability to multi-task and balance multiple initiatives simultaneously in a rapidly changing environment Strong work ethic; self-motivated and able to work independently as well as in a team environment Technical Writing or Cybersecurity Certification is preferred Perks and benefits

Role and Responsibilities

• Role & responsibilities Perform Technical Writing for all Cybersecurity products, processes, controls, and services for technical and non-technical audiences Support and collaborate with Cybersecurity personnel/teams to provide technical writing, documentation guidance, and support Create high-quality technical architecture documents with visually creative and appealing images (e.g., schematics packages) Create, publish, and maintain document templates to ensure content, format, syntax, and aesthetic consistency Proofread and edit written content with minimal supervision to ensure that simple language is used to express complex ideas for a wide range of technical areas Gather information, interview subject matter experts (SMEs) and stakeholders, and translate to the appropriate documents Brainstorm, plan, and create error-free professional documentation for a wide range of audiences; knowledge levels of cyber, engineering, and IT processes must be communicated to the reader in non-complex terminology Design documents with a range of charts, infographics, photo images, screenshots, diagrams, headings, and lists Use research and evaluation methods to generate publications that clearly and concisely express complicated technical topics Establish and maintain the SharePoint Document Repository structure and libraries Ensure Security Release Management services are completed on time with a high level of quality and accuracy Govern, facilitate, and lead SRM processes, workflows, and tools such as intake, prioritization, coordination, documentation, and reporting Maintain and add to the existing Confluence space content Develop articles and content for the monthly department newsletter Continually develop, refine, and maintain automate SRM processes and procedures Partner with other related functions outside of Cybersecurity, as needed, to execute on Cyber goals, objectives, projects, etc. Be self-motivated and able to work independently without supervision Able to adapt to changing priorities and deadlines Experience analyzing cybersecurity competitors strategies and offerings Strong analytical and critical thinking skills Additional duties as assigned Preferred candidate profile Required Experience Bachelors degree in Technical Writing, Technical and Scientific Communication, Computer Science, Information Technology, or related field 4+ years technical writing experience (e.g., creating standard operating procedures, editing documents, creating document templates, managing document repositories, etc.) in American English 3+ years’ experience in Cybersecurity content writing Must be able to write clearly with no American grammatical or punctuation errors. Exceptional documentation skills with a high attention to quality and detail. Exceptional verbal and written technical communication skills Strong knowledge of cybersecurity concepts & documentation best practices Demonstrated ability to quickly learn and understand complex software, hardware, and information security terminology, tools, processes, and concepts, and communicate this in understandable business terms 2+ years of Microsoft O365 including SharePoint, Word, Visio, PowerPoint, Excel, and OneNote 2+ years of Information Security or related IT experience 2+ years’ experience with document management software (e.g., SharePoint) 1+ years’ experience supporting Agile teams 1+ years’ experience using Snagit 6 months’ experience developing high-quality pages and content in Confluence Preferred Experience Experience interviewing and working with technical professionals to understand the subject content Exceptional interpersonal and relationship building skills, especially with engineers, developers, and architects Experience with Photoshop and/or web design is a plus Advanced skills related to O365/Microsoft Office suite (e.g., Word, Visio, PowerPoint, Excel, and SharePoint) Strong analytical and critical thinking skills Demonstrated ability to work effectively under pressure to meet tight deadlines Demonstrated ability to multi-task and balance multiple initiatives simultaneously in a rapidly changing environment Strong work ethic; self-motivated and able to work independently as well as in a team environment Technical Writing or Cybersecurity Certification is preferred Perks and benefits