Description
SAP FICO Consultant
Job Description
Providing support for SAP in FICO and integrated modules troubleshooting and resolving issues and change requests within targeted SLA and also an urgent issue during month end closing period with quality
Manage customer challenges and escalations in a proactive and structured manner
Act as point of contact to analyze and fix application issues, ensuring SAP services are available and reliable to meet business expectation
Working closely with different teams (e.g.: Basis, ABAP, other modules, SAP support or 3rd party) to ensure issues and requests are addressed timely
Discuss with business users in gathering requirement of Change Request and prepare functional specification as well as carry out a necessary review with business
Carry out Unit Test, System Integration Test, and its related documentation
Support user in carrying out User Acceptance Test
Provide training to users whenever necessary
Prepare internal presentation and proposal whenever necessary
Fully comply with and adhere to all the standard AMS processes and procedures that are developed.
Able to support the project assignment, when necessary, responsible for contributing to overall project objectives and team deliverables
Be able to work in USA time zone: work hours 7:00 am 4:00 pm (US Pacific time)
Qualifications:
Bachelors degree or above in Accounting, Finance or any related field
5+ years of work experience in Application Maintenance Service (AMS)
Knowledge of functional and technical in the SAP S/4 HANA FI sub-modules (AA, AP, AR, GL) and CO sub-modules (CCA, IO, PA, PC)
Certificate in certificated accountant, or another related program is a plus
Fluency in English (both verbally and in writing)
Customer focused with excellent problem-solving skills.
Excellent analytical and presentation skills
Excellent documentation skills, good with MS Office suite especially Excel and PowerPoint
Deep understanding of business processes as well as good knowledge of technical issues in financial modules