A Technical Writer is a professional responsible for creating documentation that clarifies the products features and benefits. They work on requirements like content strategy or scoping out new products to ensure all necessary information has been included for users to understand what they are reading. The ideal candidate should have ability to evaluate and analyze complex information and a natural desire to help people understand it.
Collaborate with internal teams to obtain in-depth understanding of the product.
Plan and execute end-to-end content development activity.
Know the audience profile and analyze their tasks.
Organize and write easy-to-understand online help manuals.
Use screenshots, diagrams, and charts to explain visually.
Review the content with the editorial team and other stakeholders.
Evaluate the manuals by testing.
Standardize the content across platforms.
Revise documents and provide updates as necessary.
Manage and maintain documentation versions and update before launch of new release
Experience in technical writing of software documentation.
Excellent written skills in English.
Expertise in MS Office/PDF Writer and online help authoring tools.
Strong understanding of telecom software and applications.
Grasps domain and technical concepts with ease.
Ability to think deeply from a user perspective.
Patience and perseverance to author content through the iterative approach.
Delivers high-quality output by paying attention to details.
Passionate about writing