Engage with clients to assess their HR and workforce management needs.
Gather and analyze client requirements to provide tailored solutions.
Develop and maintain strong client relationships.
HCM System Implementation:
Lead or assist in the implementation of HCM software systems.
Configure software to meet client-specific requirements.
Conduct system testing and ensure proper functionality.
Training and Support:
Provide training to clients on HCM software and best practices.
Offer ongoing support and troubleshooting assistance.
Address client inquiries and concerns promptly.
Analyze client's HR processes and recommend improvements.
Assist in streamlining HR workflows for efficiency and compliance.
Compliance and Best Practices:
Stay up-to-date with HR regulations and compliance requirements.
Advise clients on best practices for HR and payroll management.
Analyze HR data to identify trends and insights for decision-making.
Generate reports and dashboards for clients to monitor workforce metrics.
Help clients manage organizational changes related to HCM system implementation.
Assist with change communication and user adoption strategies.
Maintain project documentation, including requirements, configurations, and user manuals.
Manage project timelines, budgets, and resources as needed.
Ensure successful project completion and client satisfaction.
Bachelor's degree in Human Resources, Business, Information Technology, or a related field (Master's degree is a plus).
Professional certifications in HCM software platforms (e.g., SAP SuccessFactors, Oracle HCM, Workday, etc.).