Description

JD for Technical Writer Consultant (6 month Contract) Job Description Digital Green is seeking for a talented and highly motivated Technical Writer consultant who assists our growing technology & product team. Technical Writer liaises with product, program and technology teams to produce high-quality technical documentation that meets the needs of our end users. The ideal candidate will have a strong technical background, exceptional writing skills, and a keen attention to detail. The Technical Writer consultant will play a critical role in creating clear and concise documentation for our products, services, and internal processes. About Digital Green Digital Green is a global development organization with a mission to create a world where farmers use technology and data to build prosperous communities. We have enabled our agricultural ecosystems to support farmer resilience, agency, service choice, and digital participation through our Farmstack product. Our robust partnerships with government entities have facilitated Digital Greens relentless innovation and outreach to farmers through digital solutions. Our global impact encompasses reaching out to 4.1 million farmers, resulting in a remarkable 47% crop yield increase and a substantial 17% growth in net income, with a significant representation of 70 % being women farmers. We have garnered 82.1 million YouTube views. Our initiatives span a diverse spectrum, ranging from AI development to performance management systems and registry systems, underscoring our substantial ongoing efforts across various regions. We are actively building a platform to enhance our agricultural extension system, ensuring the timely delivery of localized, actionable advice to FLWs in India, Ethiopia, and Kenya. Key Responsibilities: Create and maintain technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. Collaborate with product and engineering teams to gather information and ensure the accuracy of technical content. Develop and maintain a documentation style guide and best practices to ensure consistency and quality in all written materials. Participate in the review and editing of documentation to ensure accuracy, completeness, and adherence to company standards. Update documentation as needed to reflect product updates, changes, or improvements. Assist in maintaining a knowledge base for both internal and external use. Work with cross-functional teams to understand user feedback and enhance documentation based on user needs and pain points. Keep up-to-date with industry trends and technologies to ensure that documentation remains current and relevant. Contribute to process improvement efforts to streamline documentation creation and maintenance. Qualifications: 10+ Proven experience as a technical writer or in a similar role, preferably in a technology or software-related industry. Exceptional writing and editing skills with a strong command of grammar, punctuation, and style. Ability to translate complex technical concepts into clear and understandable content. Proficiency with documentation tools and software (e.g., Microsoft Office Suite, Markdown, Adobe FrameMaker, Confluence, or similar). Strong organizational and project management skills to meet deadlines and handle multiple concurrent projects. Strong communication and interpersonal skills for collaborating with subject matter experts and cross-functional teams. Knowledge of version control and collaboration tools (e.g., Git, GitHub, or similar) is a plus. Basic knowledge of HTML and CSS may be beneficial for web-based documentation. Experience with graphic design or the ability to create visual aids for documentation is a plus Professional who embodies a blend of Business Analyst and Technical Writer roles, demonstrating a proven track record in simplifying intricate code structures to facilitate seamless communication among technical counterparts such as partner developers, product teams, and non-technical stakeholders like government bodies. To be successful as a member of the Digital Green team, you will also: Have strong passion and commitment for our global mission Be an innovative and creative thinker you are not afraid to try something new and inspire others to do so to improve upon solutions, systems, and processes Have a high level of personal and professional integrity and trustworthiness Have a strong work ethic

Role and Responsibilities

• JD for Technical Writer Consultant (6 month Contract) Job Description Digital Green is seeking for a talented and highly motivated Technical Writer consultant who assists our growing technology & product team. Technical Writer liaises with product, program and technology teams to produce high-quality technical documentation that meets the needs of our end users. The ideal candidate will have a strong technical background, exceptional writing skills, and a keen attention to detail. The Technical Writer consultant will play a critical role in creating clear and concise documentation for our products, services, and internal processes. About Digital Green Digital Green is a global development organization with a mission to create a world where farmers use technology and data to build prosperous communities. We have enabled our agricultural ecosystems to support farmer resilience, agency, service choice, and digital participation through our Farmstack product. Our robust partnerships with government entities have facilitated Digital Greens relentless innovation and outreach to farmers through digital solutions. Our global impact encompasses reaching out to 4.1 million farmers, resulting in a remarkable 47% crop yield increase and a substantial 17% growth in net income, with a significant representation of 70 % being women farmers. We have garnered 82.1 million YouTube views. Our initiatives span a diverse spectrum, ranging from AI development to performance management systems and registry systems, underscoring our substantial ongoing efforts across various regions. We are actively building a platform to enhance our agricultural extension system, ensuring the timely delivery of localized, actionable advice to FLWs in India, Ethiopia, and Kenya. Key Responsibilities: Create and maintain technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. Collaborate with product and engineering teams to gather information and ensure the accuracy of technical content. Develop and maintain a documentation style guide and best practices to ensure consistency and quality in all written materials. Participate in the review and editing of documentation to ensure accuracy, completeness, and adherence to company standards. Update documentation as needed to reflect product updates, changes, or improvements. Assist in maintaining a knowledge base for both internal and external use. Work with cross-functional teams to understand user feedback and enhance documentation based on user needs and pain points. Keep up-to-date with industry trends and technologies to ensure that documentation remains current and relevant. Contribute to process improvement efforts to streamline documentation creation and maintenance. Qualifications: 10+ Proven experience as a technical writer or in a similar role, preferably in a technology or software-related industry. Exceptional writing and editing skills with a strong command of grammar, punctuation, and style. Ability to translate complex technical concepts into clear and understandable content. Proficiency with documentation tools and software (e.g., Microsoft Office Suite, Markdown, Adobe FrameMaker, Confluence, or similar). Strong organizational and project management skills to meet deadlines and handle multiple concurrent projects. Strong communication and interpersonal skills for collaborating with subject matter experts and cross-functional teams. Knowledge of version control and collaboration tools (e.g., Git, GitHub, or similar) is a plus. Basic knowledge of HTML and CSS may be beneficial for web-based documentation. Experience with graphic design or the ability to create visual aids for documentation is a plus Professional who embodies a blend of Business Analyst and Technical Writer roles, demonstrating a proven track record in simplifying intricate code structures to facilitate seamless communication among technical counterparts such as partner developers, product teams, and non-technical stakeholders like government bodies. To be successful as a member of the Digital Green team, you will also: Have strong passion and commitment for our global mission Be an innovative and creative thinker you are not afraid to try something new and inspire others to do so to improve upon solutions, systems, and processes Have a high level of personal and professional integrity and trustworthiness Have a strong work ethic