Description
Provide deep support to Helpdesk team. Align to Helpdesk support response times guidelines and document the resolution for Helpdesk
Liaison with SAP vendor technical team to resolve software issue like slow performance, software crash and new software patches.
Collaborate with Database, Unix OS and network team to resolve critical technical issue
Analyze service request functional requirements and discuss with business/functional analyst to implement ECC6 functional modules
Design, configure and develop service request solutions according to SAP guidelines
Perform integrated testing before release to UAT
Prepare solution for release to production according to methodology and documentation standards as outlined in the SDLC.
Desired Candidate Profile
Bachelors degree in Computer Science or related field.
Minimum 3 years of supply chain solution experience in SAP ECC6
Hands on experience in implementation of SAP ECC6
Beginner level in programming skill in ABAP
Professional certification in SAP ECC6 modules (SD, MM, WMS, FI)
Good knowledge of SAP ECC6 enterprise structure and master data structure
Experience in SAP interfaces technologies: IDOC, RFC, BAPI, RECT, SOAP
Experience in SAP workflow, print spool and printer setup
Must have SAP certification
Perks and Benefits
5 Days Working Company
Health Insurance Provided
Death Insurance Provided
Maternity / Paternity Leaves
Paid Leaves
Flexible Timings
Diwali Bonus
Company sponsored Certification
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