Description

Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers on all aspects of their real-world engineering simulation projects and integration of Ansys software(s) in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical support, find solutions to a wide variety of technical challenges, and create knowledge material for bringing scale to the operation. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of simulation techniques of Ansys Fluids products to provide the highest level of technical guidance to Customers and Channel Partners either through interactions with the users or by creating high-quality knowledge material and ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Identify the knowledge gap based on the latest industry trends and requirements. Work with multiple subject matter experts to address the gaps in knowledge. Create knowledge on the latest Ansys product releases. Develop technical expertise in one or more simulation areas. Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. Instruct training classes on the usage of ANSYS simulation products, as required. Participate in other strategic and company initiatives, as needed. Be agile and open to new responsibilities based on the business need. Learn and gain expertise in new technical areas as and when required. Minimum Education/Certification Requirements and Experience Ph.D., Master or Bachelors degree in Mechanical / Aerospace / Chemical Engineering Sound knowledge related to Fluid Mechanics, Heat Transfer and Numerical Methods Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills possesses a sense of urgency. Projects a professional image and demonstrates business acumen, driven to succeed. Interested in working with customers and willing to travel, if required Preferred Qualifications and Skills Ph.D. or MS/MTech degree preferred. Experience in using commercial or in-house CFD software for real-world industry-level applications. A minimum of 1 year of experience in the use of relevant ANSYS software or other commercial software (Can be obtained in a university setting) Experience of being part of the engineering product development cycle will be an added advantage. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome whats next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.At Ansys, its about the learning, the discovery, and the collaboration. Its about the whats next as much as the mission accomplished. And its about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WERE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Americas Most Loved Workplaces, Gold Stevie Award Winner, Americas Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, U.K.). For more information, please visit us at www.ansys.com

Role and Responsibilities

• Summary / Role Purpose Join the Ansys Customer Excellence team to support our customers on all aspects of their real-world engineering simulation projects and integration of Ansys software(s) in their design workflows and grow Ansys business. You will use engineering knowledge to provide technical support, find solutions to a wide variety of technical challenges, and create knowledge material for bringing scale to the operation. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Key Duties and Responsibilities Apply engineering expertise and knowledge of simulation techniques of Ansys Fluids products to provide the highest level of technical guidance to Customers and Channel Partners either through interactions with the users or by creating high-quality knowledge material and ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Identify the knowledge gap based on the latest industry trends and requirements. Work with multiple subject matter experts to address the gaps in knowledge. Create knowledge on the latest Ansys product releases. Develop technical expertise in one or more simulation areas. Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. Instruct training classes on the usage of ANSYS simulation products, as required. Participate in other strategic and company initiatives, as needed. Be agile and open to new responsibilities based on the business need. Learn and gain expertise in new technical areas as and when required. Minimum Education/Certification Requirements and Experience Ph.D., Master or Bachelors degree in Mechanical / Aerospace / Chemical Engineering Sound knowledge related to Fluid Mechanics, Heat Transfer and Numerical Methods Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems. Engaging personality, engineering curiosity, and willingness for continuous learning Ability to work independently, as well as with others in a diverse team environment. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English. Strong organizational and time management skills possesses a sense of urgency. Projects a professional image and demonstrates business acumen, driven to succeed. Interested in working with customers and willing to travel, if required Preferred Qualifications and Skills Ph.D. or MS/MTech degree preferred. Experience in using commercial or in-house CFD software for real-world industry-level applications. A minimum of 1 year of experience in the use of relevant ANSYS software or other commercial software (Can be obtained in a university setting) Experience of being part of the engineering product development cycle will be an added advantage. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome whats next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.At Ansys, its about the learning, the discovery, and the collaboration. Its about the whats next as much as the mission accomplished. And its about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WERE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Americas Most Loved Workplaces, Gold Stevie Award Winner, Americas Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, U.K.). For more information, please visit us at www.ansys.com