Description

Handling all correspondence with Internal and external stake holders. Document Verification. Knowledge in Advance Excel- MIS Report (VLookup, Pivot Table, Formatting, Formulas, Report, etc) Collate the data from respective stake holders and preparing report in MS Excel. Liaising with other organizations / institutes / stakeholders / students. Familiar with CRM systems and practices. Analysing the data regularly in order to provide information required by the respective Head of Departments. Maintain and Provide metrics for reporting to the respective stakeholders. Manage Programs and maintain timelines in sending the verification list, release of offer letters. Learn, understand, and assess existing academic operations processes across various Institutes and provide support and improvements. Fee collection and follow up. Student interaction/Support to students for joining the sessions. Executing Refund queries Role: MIS Executive Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support

Role and Responsibilities

• Handling all correspondence with Internal and external stake holders. Document Verification. Knowledge in Advance Excel- MIS Report (VLookup, Pivot Table, Formatting, Formulas, Report, etc) Collate the data from respective stake holders and preparing report in MS Excel. Liaising with other organizations / institutes / stakeholders / students. Familiar with CRM systems and practices. Analysing the data regularly in order to provide information required by the respective Head of Departments. Maintain and Provide metrics for reporting to the respective stakeholders. Manage Programs and maintain timelines in sending the verification list, release of offer letters. Learn, understand, and assess existing academic operations processes across various Institutes and provide support and improvements. Fee collection and follow up. Student interaction/Support to students for joining the sessions. Executing Refund queries Role: MIS Executive Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support