Description
Facilitate the implementation and support of SAP PP/MM/QM/SD (PP and MM core expertise)
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.
Facilitate workshops to collect business requirements.
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
Design, customize, configure and testing.
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyze and solve software problems.
Handle changes or emergency transports as needed for high priority issues.
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements.
Provide guidance on both new implementations and existing support projects.
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required.
Work self-directed and independently; may act as subject matter mentor to more junior members.
Desired Skills & Experience
Minimum of 2 to 5 years designing and configuring PP/ QM/ MM/ SD modules.
Minimum of 2 to 5 years of experience in SAP with 1 to 2 full cycle implementations as well as in support projects.
Ability to multitask and manage multiple deliverables and projects at the same time.
Experience in a manufacturing industry with different sales / distribution channels will be an asset.
Understanding of accounting business processes.
Ability to understand business processes from a customer perspective.
Ability to work in a team environment, effectively interacting with others.