Description

Leading a team of experts in SAP FICO and PS area OR assisting the Lead/Manager in this. Teams work planning, mentoring, escalation handling, shift rostering, resource management Ensure team is motivated and internal conflicts are handled appropriately Periodic Management Reporting Assist in annual budgeting Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area Provide necessary support to colleagues during critical support situations Contribute in continuous improvement ideas for improving efficiency and overall teamwork Act as the technical point of contact to analyse and fix complex application and systems issues Review all internal process documents and ensure they are up to date Ensure effective communication and positive rapport with all stakeholders, especially with FI/CO/PS Cluster Team. Performing role of technical lead and approving the Charm’s by applying the needed technical knowledge Ensuring that the induction and KT plan for new joiner are documented Ensure there is at least working knowledge of VIM and Travel Management within entire team. Ensure that all the integrations with FICO & PS module are ongoing without any issues Contributing in various SAP projects as per need and at client location as necessary Adhering to defined company policies, values and code of conduct Ensure way of working that complies with audit requirement What we expect from you: Must have good configuration / customization knowledge of FICO & PS module Must have sound knowledge of IDOC/EDI handling Must have worked on all submodules of FICO like AA, GL, AP, AR, Tax, Bank, CCA, PCA, CO-PA, Product Costing etc. Must have knowledge about P2P and O2C cycle with journal entries Good understanding on integration with SD, MM, PP, QM, VC, HR Good to have understanding on VIM and Travel Management Good to have complete understanding of business processes like ETO, CTO, MTO, MTS etc. Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM Good to have knowledge about ITIL and Solution Manager Good to have earlier exposure on Implementation / Upgrade / Rollout projects Good to have knowledge on S/4 HANA, RPA, Test Automation Nice to have awareness about ISO 14001, 45001 requirements What we can offer you: Insight to world class IT Service Delivery. Competitive Salary and Work-Life balance Innovative and dynamic working environment Support of an excellent IT Service Delivery Team Possibility to work in leading crane building company with leading technology Opportunity to take part in SAP rollouts and travel.

Role and Responsibilities

• Leading a team of experts in SAP FICO and PS area OR assisting the Lead/Manager in this. Teams work planning, mentoring, escalation handling, shift rostering, resource management Ensure team is motivated and internal conflicts are handled appropriately Periodic Management Reporting Assist in annual budgeting Contributing in and driving Incident Management, Request Management, Change Management, Problem Management for your area of responsibility Taking ownership of ticket handling process as per guidelines / best practices and ensuring to see that set KPIs are achieved for yourself and team Taking ownership as Major Incident Manager in times of critical/high priority tickets (major incidents) in your area Provide necessary support to colleagues during critical support situations Contribute in continuous improvement ideas for improving efficiency and overall teamwork Act as the technical point of contact to analyse and fix complex application and systems issues Review all internal process documents and ensure they are up to date Ensure effective communication and positive rapport with all stakeholders, especially with FI/CO/PS Cluster Team. Performing role of technical lead and approving the Charm’s by applying the needed technical knowledge Ensuring that the induction and KT plan for new joiner are documented Ensure there is at least working knowledge of VIM and Travel Management within entire team. Ensure that all the integrations with FICO & PS module are ongoing without any issues Contributing in various SAP projects as per need and at client location as necessary Adhering to defined company policies, values and code of conduct Ensure way of working that complies with audit requirement What we expect from you: Must have good configuration / customization knowledge of FICO & PS module Must have sound knowledge of IDOC/EDI handling Must have worked on all submodules of FICO like AA, GL, AP, AR, Tax, Bank, CCA, PCA, CO-PA, Product Costing etc. Must have knowledge about P2P and O2C cycle with journal entries Good understanding on integration with SD, MM, PP, QM, VC, HR Good to have understanding on VIM and Travel Management Good to have complete understanding of business processes like ETO, CTO, MTO, MTS etc. Good to have knowledge of user exists and developments related to customer specific needs i.e. preparing FS document, testing, training to users and process of ChaRM Good to have knowledge about ITIL and Solution Manager Good to have earlier exposure on Implementation / Upgrade / Rollout projects Good to have knowledge on S/4 HANA, RPA, Test Automation Nice to have awareness about ISO 14001, 45001 requirements What we can offer you: Insight to world class IT Service Delivery. Competitive Salary and Work-Life balance Innovative and dynamic working environment Support of an excellent IT Service Delivery Team Possibility to work in leading crane building company with leading technology Opportunity to take part in SAP rollouts and travel.