Description
To Ensure Branch Opening & Closing timing to be followed
Every visited Client should be attended properly in the Branch & query should be resolved
To ensure All Branch MIS will be prepared and saved in Computer. Ensuring data security
All clients documents should be uploaded , saved properly in Computer & Physical filing should be keep in Branch
Verification of Co borrowers mobile numbers need to be done with 100 % accuracy
Providing real time status of active employee to Local HRS / State HRS
Taking & uploading live group Photos in Software Providing IT support to Branch Employees
To Manage Backend work, Business Operation, Data management Etc.
Ensuring the process of Enlighten client for product and process of Loan disbursement
Maintaining audit Files of branch for next level verification
Managing the Walk-in Customer and solving the on ground problems of the loan product
Adhering to high ethical standard for Customer verification & Online data upload
Helping in Loan disbursement to BM and Verify the CIBIL & Docs given by Field staff
Sharing MIS to Internal stakeholders time to time
Any other Business requirement he should be attended and fulfilled time to time
Responsible for Digital repayment of loan of the customers
Maintaining CCTV function, Hardware, software , LAPTOP & other Company assets
Follow up with Internal team to solve the queries of customer, staff & Audit compliance