Description
The position focuses on influencing strategic deliverables throughout the organization on Process excellence. The key mission is to achieve world class level process efficiencies through thoughtful use of Lean Six sigma, agile and relevant usage of digital solutions to create a future ready organization.
Responsible for designing and developing strategy for building process excellence initiatives through leading best practice frameworks and tools not limited to lean, six sigma, agile, digital etc. that will enable processes to be simpler, better and faster.
Design and develop the PI Operating system for PEX (Process excellence) based ways of working across business functions. Drive the movement of the function up the PEX maturity model.
Identify current and future PEX targets and goals using quantifiable data.
Study and benchmark world class processes and systems through active involvement/participation in literature reviews/conferences/SME discussions and support, and other forms of online/offline mediums to create a vision for continuous improvement across business functions.
Represent the organization in external forums/conferences around continuous improvement/process excellence for benchmarking/knowledge dissemination and PI branding.
Provide line management, coordination, drive, teaching coaching of the PI office functions.
Proactively engage PI functional leaders, including senior business leadership to promote process excellence and manage demand/capacity for their services accordingly.
Leads teams in performing diagnoses and selecting the most appropriate tool for determining root cause.
Own and drive PEX team strategy, process and development (including team balance score card KPIs and SLA) in line with PI strategy and principles.
Preferred candidate profile
Proven ability to run large-scale, high-profile improvement teams.
Experience in leading process simplification, standardization and digital initiatives in global complex organizations
Proven problem-solving using strong analytical skills to formulate hypotheses based on available data.
Expert knowledge of Agile principles and Lean process re-engineering techniques Agile (SAFe/SCRUM)
Lean Six Sigma Black Belt certified, PMP certified
Senior relationship and stakeholder management, preferably (e.g., persuading and influencing skills)