Description

Define and apply Sampling Approach to perform daily quality checks/ audits Create & update QC checklist that enlists critical & Non-critical steps in a given process Conduct calibrations and Error discussions on a regular basis Assist TMs in devising Action plans & focus on identifying preventive actions for chronic errors Facilitate Internal calibrations and share updates from the sessions Share weekly/ monthly Quality reports identifying specific trends, top errors, BQs etc. Assist TM’s in data mining efforts and trend analysis Suggest improvements/ changes based on analysis and observations and implement Kaizen, other projects Preferred candidate profile Having knowledge and experience of working in the US/UK Pensions industry. Excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively Good analytical ability to identify process gaps and deviations Attention to detail to identify errors Able to build excellent relationships with internal and external customers. Ability to manage complex and highly confidential information Comfortable working autonomously Numerate with the ability to present and analyze data Proactive approach Problem-solver MS office proficiency Perks and benefits Best in Industry

Role and Responsibilities

• Define and apply Sampling Approach to perform daily quality checks/ audits Create & update QC checklist that enlists critical & Non-critical steps in a given process Conduct calibrations and Error discussions on a regular basis Assist TMs in devising Action plans & focus on identifying preventive actions for chronic errors Facilitate Internal calibrations and share updates from the sessions Share weekly/ monthly Quality reports identifying specific trends, top errors, BQs etc. Assist TM’s in data mining efforts and trend analysis Suggest improvements/ changes based on analysis and observations and implement Kaizen, other projects Preferred candidate profile Having knowledge and experience of working in the US/UK Pensions industry. Excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively Good analytical ability to identify process gaps and deviations Attention to detail to identify errors Able to build excellent relationships with internal and external customers. Ability to manage complex and highly confidential information Comfortable working autonomously Numerate with the ability to present and analyze data Proactive approach Problem-solver MS office proficiency Perks and benefits Best in Industry