Description
Oversees all aspects of the process and product or sub-product
Develops and delivers presentations to help clients understand their products functionality
Creates executive summaries to help clients understand the functional and financial impacts of issues
Manages impacts to other processes and products
Leverages feedback solicited from the business into workload prioritization efforts
Oversees product update and enhancement lifecycle with emphasis on demand, requirements, validation, and securing business signoff
Participates in requirements review, validation activities, test case reviews, and user acceptance testing for functionality developed by the Program
Manages functional incidents and service requests through full lifecycle (through closure)
Provides technical incident, service request, and problem tickets management oversight and prioritization
Provides major incident oversight and communicates status to the business in a timely manner
Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary
Understands and assesses the financial impacts of incidents related to disrupted product processes assisting the business work through complex errors and reconciliations
Analyzes batch failures/errors and summarize findings in reports to the business
Advises and assists L2 resources as needed
Job Requirements:
Bachelors degree in finance, business, computer science or a related discipline, or equivalent work experience
2+ years of experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP finance solutions FI (BPC / GL / FA)
Direct experience in complex management activities, such as business development, application development/deployment
Direct experience in managing staff and budget
Project management training, practical application, business analysis, sales, marketing, business development or relationship management experience is preferred
Compensation: Upto 6 LPA
Shift: 24*7
Working Days:5 days working with 2 days rotational offs
Job location : Bangalore
THANKS & REGARDS
GAURAV
H.R. TEAM
KVC CONSULTANT LTD.
NO PLACEMENT CHARGES