Description

Work closely with the technology / solutions / implementation teams to help determine the best technical implementation methods and reasonable execution schedule Manage a team of engineers, help with technical design/architecture decisions/trade-offs, own estimations and tracking, code quality, planning and prioritization. Organize and coordinate complex releases that comprise cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes. Create, monitor, track and control project release schedules; track and report on program milestones, risks, and interdependencies. Recommend process improvements for project management, change management, configuration management, and launch readiness; at times driving the implementation of these improvements. Serve as the key representative in all communication, and decision-making forums/discussions (i.e. Release schedules UAT Reviews, Post Release Notes, etc ) Serve as an escalation point for all issues and questions raised by internal and external customers such as solutions, delivery, customer success teams. Prioritize day-day customer-related tasks for key clients. Work closely with the sales team while defining the scope of work for new clients Job Requirement Desired Qualifications & Experience: Bachelors degree required i.e. BE/BTech in any discipline. Excellent presentation, verbal and written communication skills 4-7 years of experience in the software industry either in product development or Software services. 2+ years of experience in Project/Program Management or experience of leading a software team. Prior experience in software development is a must. Capability to understand code/design/architecture, and unblock developers. Strong understanding of software development methodologies like Scrum/Agile, Kanban. Knowledge of project and knowledge management tools like Jira and Confluence is a plus. Ability to understand business/product requirements and prioritize day-day tasks for a group of developers. Ability to coordinate with multiple teams and driving cross-functional projects. PMP/Scrum Master certification is an added plus. Experience in retail, digital, eCommerce, CRM, loyalty analytics space is a plus

Role and Responsibilities

• Work closely with the technology / solutions / implementation teams to help determine the best technical implementation methods and reasonable execution schedule Manage a team of engineers, help with technical design/architecture decisions/trade-offs, own estimations and tracking, code quality, planning and prioritization. Organize and coordinate complex releases that comprise cross-functional teams and a multitude of interrelated and independent application and/or infrastructure changes. Create, monitor, track and control project release schedules; track and report on program milestones, risks, and interdependencies. Recommend process improvements for project management, change management, configuration management, and launch readiness; at times driving the implementation of these improvements. Serve as the key representative in all communication, and decision-making forums/discussions (i.e. Release schedules UAT Reviews, Post Release Notes, etc ) Serve as an escalation point for all issues and questions raised by internal and external customers such as solutions, delivery, customer success teams. Prioritize day-day customer-related tasks for key clients. Work closely with the sales team while defining the scope of work for new clients Job Requirement Desired Qualifications & Experience: Bachelors degree required i.e. BE/BTech in any discipline. Excellent presentation, verbal and written communication skills 4-7 years of experience in the software industry either in product development or Software services. 2+ years of experience in Project/Program Management or experience of leading a software team. Prior experience in software development is a must. Capability to understand code/design/architecture, and unblock developers. Strong understanding of software development methodologies like Scrum/Agile, Kanban. Knowledge of project and knowledge management tools like Jira and Confluence is a plus. Ability to understand business/product requirements and prioritize day-day tasks for a group of developers. Ability to coordinate with multiple teams and driving cross-functional projects. PMP/Scrum Master certification is an added plus. Experience in retail, digital, eCommerce, CRM, loyalty analytics space is a plus