Description
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
Facilitate workshops to collect business requirements
Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.
Design, customize, configure and testing of SD
Identify gaps, issues and work around solutions.
Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
Handle changes or emergency transports as needed for high priority issues;
Document functional designs, test cases and results.
Proactively identify and propose business process and/or system enhancements
Provide consulting services on both new implementations and existing support projects
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required
Work self-directed and independently; may act as subject matter mentor to more junior members
Desired Skills & Experience
Minimum of 4 years of experience in a full cycle Implementation as well as in support projects.
Minimum of 4 years designing and configuring SD modules.
Ability to multitask and manage multiple deliverables and projects at the same time
Experience in a Professional Services or Distribution company is an asset
Understanding of accounting business processes w.r.t. SD
Ability to understand business processes from a customer perspective
Ability to work in a team environment, effectively interacting with others
Must be results oriented, and demonstrate a positive attitude adaptability, flexibility and resourcefulness
.png)