Description
About
Calpion is an 18-year-old Dallas-headquartered technology firm that offers customers artificial intelligence solutions by building custom deep learning and machine learning algorithms, custom enterprise application development and maintenance, RPA solutions, cloud services, Salesforce consulting, customized invoice management software solutions, and other technology services. We also offer automated bot-driven medical billing services. Our healthcare offering includes a Salesforce platform-based practice management and billing software with automated patient e-statements and a payment portal.
Along with being SOC-certified and HIPPA-compliant, we have:
Certified experts in deep learning & machine learning to provide intelligent solutions for your business.
Helped Fortune 500 companies build custom enterprise-level applications.
Provide remote & accurate AutoCAD Drawing, Drafting, 2D &3D modeling, and design services.
Strategic partnerships with Microsoft, Amazon, SAP, HP, Worksoft, Microfocus, Tricentis, etc.
Partnered with UiPath to provide RPA solutions.
We are headquartered in Dallas with multiple global Centers of Excellence around the industry.
Focus: Healthcare, Logistics, Supply chain, Biotechnology, Hospitality, Manufacturing, and Airlines.
Life at Calpion Inc.
Calpion offers a unique work environment that is both thrilling and enriching, fostering personal and professional growth. Our company is a hub of innovation, collaboration, and continuous learning, where we encourage our employees to adopt a positive mindset and strive for excellence.
At Calpion, you'll be part of a vibrant team that thrives on creativity and problem-solving. You'll have the chance to work on cutting-edge projects, harnessing the latest technologies and methodologies to deliver intelligent solutions that make a real difference for our clients.
Calpion prioritizes the well-being of its employees and fosters a supportive and inclusive culture that promotes work-life balance. If you are enthusiastic about joining a vibrant organization that values your input, Calpion is the ideal place to pursue your career goals.
Report To: Associate Director
Experience: 10 - 15 Years
Qualification: Any graduate
Location: Bangalore / Coimbatore
Shift Time: 10:00 AM - 07:00 PM - Day Shift
Mode: Work from office
Terms-Fulltime/Part time/Contractual: Full-time
Job Summary
As coding manager, You will oversee medical coding operations in a healthcare facility, such as a hospital or medical clinic. In this position, you ensure that coding staff perform their duties accurately and handle records and data according to health privacy regulations.
Key Responsibilities
Execute day-to-day activities and planning of deliverables as per the availability of agents.
Overseeing and driving all team members' activities towards every client account.
To ensure the team meets the required SLAs, both in production and quality of work.
Your proactive planning skills will be put to use as you identify issues and strategize on their resolution for clients and accounts.
You will play a key role in handling client escalations, participating in client calls and status meetings as required, and ensuring proper feedback is communicated to the respective stakeholders.
Initiate process improvement methods and best practices that will improve the performance of the team
Process Management: Managing everyday operations of the team, inclusive of team attendance attrition, to minimize any negative impact on the process
Mandatory Skills
Make sure newly transitioned projects are coordinated with the client training provided to the team when required
Preparing client/ internal reports and responsible for completing process-related deliverables as agreed with every client
Team Management: Define and review KPIs with the team leads and create a growth path for the team members
Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team
Should have a clear understanding of capacity/ resource planning vs. forecasted workload with the clients and effective resource utilization
Maintain compliance in the process with HIPAA and ISO standards and adhere to company policies
Desired skills
Willing to extend working hours