Description

Company: HCLTech Job Title: Network Analyst (Japanese or Korean Language) Location: Malaysia Job Description: We are seeking a motivated and detail-oriented candidate with proficiency in Japanese or Korean Language to support our operations in IT support. The ideal candidate will have a strong command of the Japanese or Korean language and be capable of performing customer support tasks. This is an excellent opportunity for freshers to kick start their careers in a professional and growth-oriented environment. Roles and Responsibilities: Customer Support: Assist in responding to customer inquiries and resolving issues via email, chat, and phone in Japanese/Korean. Technical Support: Provide IT Network support over phone, Email, and chat. Qualifications: Language Proficiency: Native or near-native proficiency in Japanese or Korean (both written and spoken). Proficiency in English is also required. Education: Certificate/ Diploma/Associate/ Degree/Masters in any field - preferably in Information Technology, Engineering Technology, Computer Engineering. Electronics/Communication. Skills: Good computer skills with aptitude to learn new technology and familiarity with tools/software is an advantage. Good communication skills in both Japanese or Korean and English. Strong attention to detail and accuracy in interpretation. Ability to work in a fast-paced environment and adapt to changing priorities.

Role and Responsibilities

• Customer Support: Assist in responding to customer inquiries and resolving issues via email, chat, and phone in Japanese/Korean. Technical Support: Provide IT Network support over phone, Email, and chat.