Description

Technical Support Engineer Location: (Noida) Experience: 0-0.6 years About the company Data Resolve Technologies is an emerging player in the area of Cyber Security and intelligence for Enterprises. It is focused on addressing insider data theft and data loss with security analytics via end points, from in-premise and on-cloud platforms, with products christened as “inDefend – Solution for Insider Threat. Data Resolve is focused on addressing issues related to corporate fraud, data leak and employee productivity with security analytics via endpoints, for in-premise and on-cloud platforms, with our integrated product suite inDefend - Solution for Insider Threat Management for workplace as well as handheld devices. Deloitte has ranked us as #6th fastest growing tech company in Indian in 2017 with 300% growth in the last year. We have 150+ enterprise customers with customer presence in multiple countries. Corporate Highlights: ● Incubated out of IIT Kharagpur and raised initial funding from several European Investors ● Leadership Team comprises of IIT Kharagpur and IIM Kolkata alumni ● Raised pre-series A $1M funding from IDFC Parampara Capital in 2017 ● 70+ employees strong team in India with offices in Gurgaon, Mumbai, Noida, Bangalore and Dubai and still growing Awards: ● Deloitte Techfast 2017 - 6th fastest growing company in India ● Indian Security Company of the Year 2017 – Annual Dynamic CISO Security Excellence Awards ● CNBC – TV18 – Young Turks ● Top 5 Winners of Next Big India Contest 2016 - Zone Startups ● Leaders of Tomorrow – ET Now ● Top 20 Most Promising Networking and Security Companies in 2016 – Silicon India ● Top 20 Fastest Growing IT Services Company in 2015 – Silicon Review ● Emerging Startup to watch in 2015 – CR ● Top 100 Startups in 2014 – Hot 100 ● Emerging Information Product Company in 2014 – DSCI ● Top 5 Most Promising Cyber Security Company in 2014 – Silicon India ● Top 10 Emerging Companies in 2014 – NASSCOM Read about us, our products, our culture and everything else at www.dataresolve.com Description: This role requires handling of support and deployment activities of our core products via remote sessions and on-site client visits. Education, Experience & Required Skills: ● Bachelor’s degree or higher in Computer Science, or equivalent experience. ● Experience of Deploying application at client location ● Troubleshooting of cross platform OS ( Windows, Linux, Mac) ● Familiarity with support tools ( Team viewer, WebEx, Go to assist, Windows Remote Assistance etc) ● Excellent written and verbal communication skills(Speech clarity, voice clarity, good pronunciation ● Linux fundamentals (Command line navigation and basic features, file system, permissions, networking, etc.) ● Windows (Permissions, services, file system, Event Viewer, etc.) ● Active Directory (Domains, structure, permissions, group policies, etc.) ● Postgres fundamentals (Management interface, accessing logs, backup-restore, browsing databases, simple Good understanding of the following subjects: ● Windows, Linux ● Networking fundamentals (TCP/IP, 3-way handshake, DNS, UDP etc.) o Application Layer Protocols SMTP, FTP & HTTP etc. SSL/TLS Routing ● Firewall & Antivirus o Proxy queries, permissions, jobs, etc.) ● Other Skills: ● Ability to work well with others on a team ● Comfortable for 6 days working

Role and Responsibilities

• ● Windows, Linux ● Networking fundamentals (TCP/IP, 3-way handshake, DNS, UDP etc.) o Application Layer Protocols SMTP, FTP & HTTP etc. SSL/TLS Routing ● Firewall & Antivirus o Proxy queries, permissions, jobs, etc.) ● Other Skills: ● Ability to work well with others on a team ● Comfortable for 6 days working