Description
Designation - Technical Writer
Experience - 1-3 years
Location - Sector 44, Gurgaon
ABOUT US:
BYLD Group is committed to making a difference to people and their organizations through its decades of excellence in business solutions, diverse corporate exposure, and skilled workforce. Our clients across various industries believe us in managing, developing, and aligning their corporate needs with their organizational goals and objectives.
Founded in the year 1998, BYLD is the largest group in the South Asian region, offering technology-enabled HR and business productivity solutions. We have served 5,00,000+ individuals, worked with more than 50% of the Fortune 500 and over 60% of the Business World top 1000 companies.
Please read about us www.byldgroup.com
Job Description:
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use and easier to understand.
Roles & Responsibilities
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Recommend and implement best practices for cohesive documentation across all mediums - in-product help, online support, product documentation, developer and implementation guides
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand user interface text, online help, developer guides, implementation guides, product documentation and API documentation
Create tutorials to help end-users use a variety of applications
Utilize feedback from internal teams and customers to continuously improve documentation; manage updates and revisions to all documentation
Create and maintain the information architecture
Requirements
1-3 years experience in technical writing for enterprise software products, preferably for B2B SaaS products
Experience developing in-product help documentation, tutorials as well as traditional online/print product documentation
Experience creating developer, implementation and administration guides
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Experience maintaining content repository, optimizing content development to maximize reuse and minimize maintenance/duplication
Excellent written and verbal communication skills in English
Strong working knowledge of Microsoft Office, Google docs, Confluence, Jira Familiarity with Agile/Scrum software development
Why join BYLD:
Perks & Benefits:
Learn directly from industry experts with 20+ years of experience
Professional and Healthy work atmosphere
Gain experience in world class management practices
Health Insurance Job role & Skills trainings
Wide range of Rewards & Recognition programs
Interested candidates can share updated cv at [email protected]