Description
Role & responsibilities
Laser Experts India LLP is scaling fastnew service hubs, new product lines, and a growing team of engineers. Your mission is to attract, develop, and retain top talent so our engineers stay motivated, skilled, and aligned with our Service-First culture. Youll blend classic HR practices with hands-on learning-and-development (L&D) design to keep 30 100+ employees future-ready as we pursue 30 crore revenue this year.
Key Responsibilities
Talent Acquisition & On-boarding
Craft job descriptions, shortlist, interview, and coordinate hiring for service, repair, sales & stores teams.
Training & Capability Building
Conduct annual TNI (Training Needs Identification) using skill-matrix for service engineers.
Design blended learning paths (classroom, e-learning, on-the-job) on fiber-laser technology, safety, soft skills, and leadership.
Track completion and ROI of training hours vs. productivity (MTTR, first-time-fix rate).
Performance & Career Management
Administer KRAs/KPIs in Zoho People (or similar).
Coordinate quarterly reviews with HODs; flag high-potential & low-performer cases.
Map technical ladders vs. managerial ladders; prepare succession plans for critical roles.
HR Operations & Compliance
Maintain accurate employee records, leaves, statutory registers (PF, ESI, Shops & Establishments, Factory Act where applicable).
Assist payroll vendor with inputs; ensure internal policy adherence.
Employer Branding & CSR
Post hiring campaigns on LinkedIn/Naukri, coordinate campus events, publish success stories.
Support CSR skilling drives (STEM outreach, ITI workshops) tied to our laser-technology roadmap.
Preferred candidate profile
Education: MBA/PGDM in HR / Industrial Relations / Psychology OR B.E. + HR specialization
Experience: 24 years in talent development or HR generalist role, preferably in engineering, manufacturing, field-service, or tech-start-up environments
Strong grasp of recruitment funnels, competency mapping, and learning-cycle design
Familiarity with labor laws (PF, ESI, CLRA, Shops & Establishments) and HRIS/ATS tools
Excellent communication in English & Tamil; Hindi is a plus for pan-India coordination
Data-driven mindsetcomfortable with Excel/Google Sheets, basic HR analytics, dashboards
Energetic, hands-on, willing to travel ~20 % of the time
Exposure to technical skilling programs (ITI, NSDC, MSME Tool Rooms)
Experience implementing STAR-BEI interview techniques or crafting assessment centers
Knowledge of ISO 9001 / ISO 45001 people-competence clauses