Description

As coding manager, You will oversee medical coding operations in a healthcare facility, such as a hospital or medical clinic. In this position, you ensure that coding staff perform their duties accurately and handle records and data according to health privacy regulations. Key Responsibilities Execute day-to-day activities and planning of deliverables as per the availability of agents. Overseeing and driving all team members activities towards every client account. To ensure the team meets the required SLAs, both in production and quality of work. Your proactive planning skills will be put to use as you identify issues and strategize on their resolution for clients and accounts. You will play a key role in handling client escalations, participating in client calls and status meetings as required, and ensuring proper feedback is communicated to the respective stakeholders. Initiate process improvement methods and best practices that will improve the performance of the team Process Management: Managing everyday operations of the team, inclusive of team attendance attrition, to minimize any negative impact on the process Mandatory Skills Make sure newly transitioned projects are coordinated with the client training provided to the team when required Preparing client/ internal reports and responsible for completing process-related deliverables as agreed with every client Team Management: Define and review KPIs with the team leads and create a growth path for the team members Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team Should have a clear understanding of capacity/ resource planning vs. forecasted workload with the clients and effective resource utilization Maintain compliance in the process with HIPAA and ISO standards and adhere to company policies Desired skills Willing to extend working hours Talk about our culture and values At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move: Agile: We thrive on change, adapting swiftly to new challenges. Collaborative: Together, we achieve greatness through teamwork and diverse perspectives. Innovative: We push boundaries, constantly exploring new ideas and solutions. Fun: Laughter and camaraderie make our workplace a joyous one. Inclusive: Diversity is our strength, ensuring every voice is heard and valued. Passionate: We approach every task with dedication and enthusiasm. Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.

Role and Responsibilities

• As coding manager, You will oversee medical coding operations in a healthcare facility, such as a hospital or medical clinic. In this position, you ensure that coding staff perform their duties accurately and handle records and data according to health privacy regulations. Key Responsibilities Execute day-to-day activities and planning of deliverables as per the availability of agents. Overseeing and driving all team members activities towards every client account. To ensure the team meets the required SLAs, both in production and quality of work. Your proactive planning skills will be put to use as you identify issues and strategize on their resolution for clients and accounts. You will play a key role in handling client escalations, participating in client calls and status meetings as required, and ensuring proper feedback is communicated to the respective stakeholders. Initiate process improvement methods and best practices that will improve the performance of the team Process Management: Managing everyday operations of the team, inclusive of team attendance attrition, to minimize any negative impact on the process Mandatory Skills Make sure newly transitioned projects are coordinated with the client training provided to the team when required Preparing client/ internal reports and responsible for completing process-related deliverables as agreed with every client Team Management: Define and review KPIs with the team leads and create a growth path for the team members Identifying and implementing ways to build better team effectiveness by encouraging a healthy environment for the team Should have a clear understanding of capacity/ resource planning vs. forecasted workload with the clients and effective resource utilization Maintain compliance in the process with HIPAA and ISO standards and adhere to company policies Desired skills Willing to extend working hours Talk about our culture and values At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move: Agile: We thrive on change, adapting swiftly to new challenges. Collaborative: Together, we achieve greatness through teamwork and diverse perspectives. Innovative: We push boundaries, constantly exploring new ideas and solutions. Fun: Laughter and camaraderie make our workplace a joyous one. Inclusive: Diversity is our strength, ensuring every voice is heard and valued. Passionate: We approach every task with dedication and enthusiasm. Join us at Calpion and be part of a culture thats not just about work its about innovation, growth, and making an impact.