Description
With a startup spirit and 90 000+ curious and courageous minds we have the expertise to go deep with the worlds biggest brands and we have fun doing it. Now were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come transform with us. In this role you will be responsible for continuous improvement projects on critical metrics. Responsibilities Ops risk identification and mitigation Targeted focus on process management within control limits Revitalize LSS culture by embedding LSS skills in Operations; drive client engagement. Works with Ops to implement improvement plans process monitoring tools (PKTs Transaction / Accuracy checks etc.) & refresher trainings Works with Consulting Solutions Transition Training Ops and Practice to understand and deliver contractual commitments deal books and customer priorities. Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology Working closely with Operation and Functional Teams to identify process magnetizable opportunities process bottlenecks to drive stabilization conduct root cause analysis and implement process improvements across the business or organization Initiating and leading projects that improve end-to-end processes Setting validating and auditing measurement systems to deliver business impact Building Process Excellence and Digital culture in the team; Driving productivity and process improvement projects aligned with business initiatives Supporting Transition teams in volume analysis metric base lining and target setting for new processes Driving Standardization and Global Best Practices within the organization; Conducting Quality and Digital Awareness Trainings within the organization Conceptualizing and completing Black Belt [BB] projects aimed at driving End-to-End business impact to processes Fulfilling the requirements and Achieve BB Certification within 18-24 months Qualifications Minimum qualifications University graduate in a related field - Economic/Accounting and Finance studies. Experience in Process Improvement Methodologies [Lean Six Sigma and/or Processes Re[1]engineering others] Application & Execution. Green Belt certification. Encouraged qualifications Digital Knowledge Black Belt/ Lean/ any other Quality Certification Project Management skills and certification would be appreciated Previous experience in a multinational company would be an advantage Demonstrated Project Management skills with ability to handle multiple tasks; (Project management degree/diploma/certification would be an advantage) Proficiency in systems like MS Projects Minitab Organized person with attention to details able to work simultaneously on different tasks Excellent analytical skills Ability to handle client on one-on-one basis via e-mails and calls What can we offer? Attractive salary; Stable job offers - employment contract; Work in a multicultural environment; Various trainings (initiating soft skills); Development Opportunities; Benefits (Medical Insurance Transportation Allowance Mobile Phone Allowance Life InsuranceGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation. For more information visit www.genpact.com. Follow us on Twitter Facebook LinkedIn and YouTube.
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