Description

*Job Description – Customer Support Executive (Night Shift)* *Company Name:* Henry Harvin *Qualification* : Graduate *Work Type* : Full-time (On-site) *Shift* : Night Shift *Location* : Sector 6, Noida *Salary* : 20 to 25K per month *About the Role:* Henry Harvin is hiring a Night Shift Customer Support Executive to handle customer queries, provide accurate information, and ensure smooth support operations during night hours. *Key Responsibilities:* * Handle inbound & outbound calls during night shift * Resolve customer issues professionally * Update and maintain CRM records * Provide accurate service-related information * Escalate unresolved queries to the concerned department * Ensure high customer satisfaction levels *Skills Required:* * Excellent communication skills * Basic computer proficiency * Ability to work night shifts comfortably * Problem-solving and customer-handling skills

Role and Responsibilities

• * Handle inbound & outbound calls during night shift * Resolve customer issues professionally * Update and maintain CRM records * Provide accurate service-related information * Escalate unresolved queries to the concerned department * Ensure high customer satisfaction levels